Frequently Asked Questions

What is the Customer Portal?

Portal.ramarfoods.com is the official customer access portal for all direct customers of Ramar Foods. We have designed this portal to enable our customers to access self-service options such as invoices and payments 24/7.

Customers have been requesting an ability to review their order history and check their account balances in a much easier way - and through our Customer Portal, this is now possible!

Is the portal secure?

Our portal has been designed with security in mind. All of your data, including your payment information is encrypted/secure etc

Is the information I am seeing up to date?

The most current information should display in your account regularly, as it is tied closely with our records.

When will payments be reflected on my account?

For payments submitted through the portal (ACH/credit card), payment details will post within minutes. For payments received through bank transfer, Zelle, or credit card outside of the portal, please allow up to 2 business days for the payments to reflect on your account. Check payments will reflect within 1 business day of receipt & processing.

There is an error on my account. What do I do?

If you are seeing incorrect information, please contact our support team.